Shame on Sears!
On this day put aside to honor the memory and the service of our military men and women, some idiot from a Sears call center telephoned me to (a) delay the start of her blather by giggling with her co-workers after I said hello, (b) mispronounce my name twice, then (c) try to give me a sales pitch about appliance warranty protection.
On this day dedicated to the likes of my father, a GI who died on a French battlefield in World War II; my stepfather, who served in the Navy in both WWII and the Korean War; my son, who spent four years in the Marines serving on three continents; my son-in-law, who spent eight years in the Marines …. all the way back to my great-great-great-great grandfather Colonel Samuel Miles who fought in the French and Indian War then commanded troops in the Revolutionary War, I couldn’t put up with such crass, unthinking commercialism.
As I said to her “You have the nerve to call me on this holiday when we are remembering the sacrifices and sometimes the deaths of people protecting our country? Shame on your company, and shame on you.”
And, as far as I, a decades-long customer of Sears, am concerned, that chain has gotten the last penny out of me. Sears, go to hell.
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Posted by William M. Dowd at 12:55 PM